Sales Back Office

Attractive salary, 13th salary, bonus and Other benefits will be discussed in the interview.
Accident and illness insurance will be provided by the company
Transportation from Ha Noi to Hung Yen and vice versa

1. Handle main tasks with customers
- Work and clarify the working procedures with new customers
- Follow up with orders, shipments, documents, complaints, payment situation or other requests.
- Make the Sales Contract.

2. Working through internal/external systems:
- Insert Customers’ master data(detailed address, delivery points, Tax code, market code...)
- Insert/ update Lab Dip/ Strike Off requests
- Insert/modify sample/ bulk orders.
- Insert/ update shipping plan
- Issue documents such as Order Confirmation, Proforma Invoice, Commercial Invoice, Packing List, Credit note, Debit Note...
- Follow up with customers’ system to input requested data.
- Access some suppliers’ systems to get TC (Transaction Certificate), hang tags…

3. Communicate internally to get necessary information in order to follow customers well.
- Follow closely development stage
+ Work with Lab Office for everything related to Lab Dip’s requests
+ Work with Printing Office for everything related to Strike Off’s requests
+ Work with QC for customers’ manual, samples submission, technical questions, quality issues…
+ Work with Warehouse and Sample Office for cutting samples and sending
- Follow closely bulk order stage:
+ Work with Planning for the ready date
+ Work with QC for bulk submisison, bulk comments, test reports, negotiation or any callout in term of quality…
+ Work with Warehouse to prepare fabric for shipments and shipping tolerance
+ Work with Import & Export to have shipping schedule and requested documents.
+ Work with Accounting for invoices issued.
+ Work with customers for shipping docs.
4. Back up
- Can back up anytime if other colleague is absent.

1. University graduate.
2. Good at English.
3. Good communication & well organized skills.
4. Independent working & Teambuilding skills.
5. Can balance btw Flexibility & following the rules.
6. Negotiation Skills.
7. Be careful & responsible.
8. Age between 22 and 40.
9. Willing to work under pressure

Pho Noi Textile & Garment Industrial Park, Nghia Hiep, Yen My, Hung Yen
Nghĩa Hiệp, Yên Mỹ, Hưng Yên
Hà Nội, Việt Nam